Swisscom and LG deliver new TV guest experience at Carlton Mitre

The system delivers live HD TV and video on-demand on LG’s interactive flatscreens, plus seamless wired and wireless Internet access across the hotel through the telephone system using innovative VDSL technology.

The hotel was mid way through a refurbishment programme when Swisscom was approached to propose a new TV solution for its guests. Simon I’Anson, VP Sales EMEA at Swisscom Hospitality Services proposed Swisscom IPTV.

Tailored to the needs of the hospitality industry, Swisscom IPTV can be implemented on CAT-5, CAT-6, CAT-7 or VDSL technology using the existing telephone system. The user interface can be fully customised according to the hotel’s layout and enables a personalised, multilingual welcome message. Likewise, the channel line-up reflects the guest’s nationality and preferred viewing choices as defined in the Property Management System. The hotel can promote its own guest services, integrate specific value offerings and propose customised service bundles. In addition to live-TV viewing, a range of services is free to the guest, including local weather forecasts, flight statistics and express checkout.

As for the TV hardware, the Carlton Mitre chose the new LG Series 300C fully interactive flatscreen LCD TV systems for each of the guestrooms.

www.swisscom.com/hospitality
www.lge.com